This privacy policy pertains to all data collected or provided on LISACRM's website and our applications for Android and iOS platforms.
Data Collection
When setting up an account, you will be prompted to enter a phone number and an email address. The phone number and email are exclusively used for login purposes, responding to initiated queries, and delivering requested notifications. We refrain from sending promotional emails.
We store information about your clients and their interactions with the content you share. Additionally, we collect anonymous statistics about the usage of the product to enhance its performance.
Technical Basics
Enabling notifications requires the storage of a token for transmission, strictly excluding its use for marketing purposes.
Uploaded files are stored on LISACRM until deletion.
Cookies on the website and similar tokens in the app are used to maintain your logged-in status. Basic technical data, such as IP addresses, may be stored in server software memory or logs.
Cloudflare
To optimize performance and protect against overloads, your traffic is routed through Cloudflare before reaching LISACRM's servers. They have access to essential technical details, such as your IP address. Read Cloudflare's privacy policy here.
Analytics
The LISACRM app collects aggregate, anonymous statistics, including feature usage percentages, to enhance the application.
Data Utilization
The collected information is used to operate and improve our website, applications, and customer support.
Personal information is not shared with external parties except when necessary for LISACRM's functionality, such as transmitting your contact information to your clients.
Disclosure may occur in response to subpoenas, court orders, legal obligations, or to protect rights, property, and address illegal activities, fraud, policy violations, or legal claims.
Security
Diverse security measures are implemented to ensure information security. All communication with the app and website requires HTTPS with certificate pinning. Passwords are hashed, not stored, utilizing industry-standard methods (currently bcrypt).
Accessing, Modifying, or Deleting Information
You can access or modify your information through LISACRM Apps or delete your account by contacting LISACRM customer support.
Deleted information may be retained in encrypted backups for up to 90 days, only accessed for disaster recovery purposes.
Third-Party Links and Content
LISACRM displays links and content from external sources, each with its independent privacy policies. We bear no responsibility or liability for their content or activities.
International Data Transfers
Information may be processed, stored, and utilized outside your country of residence. Data privacy laws vary, and different regulations may apply to your data based on processing, storage, or usage location.
Your Consent
By using our website or apps, you consent to our privacy policy.
Contact Us
If you have questions regarding this privacy policy, you may email us at info@lisacrm.de.